Gojudi99 Privacy Policy – Our Commitment to Protecting the Personal Data of Every Malaysian Member

Gojudi99 collects your personal data through several methods — directly when you register an account or use our services, automatically via tracking technology as you browse the platform, and in certain cases through legitimate third parties such as payment service providers. The categories of data we collect are as follows:

Gojudi99 not collect or store your credit/debit card details directly. All payment processing via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX is handled by their respective payment service providers, each operating to recognised security standards. gojudi99 only receives transaction confirmations and does not retain your sensitive payment details.

Gojudi99 uses the personal data it collects solely for lawful, clearly defined purposes directly related to delivering our platform services to you. We do not process your data beyond what is necessary to achieve those stated purposes. The primary purposes for which your data is used are as follows:

• Account Management: Creating and managing your gojudi99 account, including the login process, identity verification, and member profile management.
• Service Delivery: Grants you access to all games and services on the gojudi99 platform, including Live Casino, slots, roulette, Sports Betting, and lottery.
• Transaction Processing: Processing your deposits and withdrawals using your chosen Malaysian payment method, and maintaining transaction records as required for accountability and compliance purposes.
• Security & Fraud Prevention: Monitoring activity on the platform to detect and prevent fraud, money laundering, multiple account usage, and any activity that violates gojudi99's Terms & Conditions.
• Customer Support: Providing assistance when you contact the gojudi99 support team, including resolving complaints and technical issues.
• Legal Compliance: To fulfil the legal and regulatory obligations imposed on gojudi99 by applicable Malaysian law, including reporting requirements under anti-money laundering legislation.
• Platform Improvement: Analysing usage patterns on an aggregated, anonymised basis to improve platform performance, enhance the user interface, and develop better new features for our members.
• Service Communications: Sending important notifications related to your account, such as transaction confirmations, security alerts, and updates regarding changes to the platform or Terms & Conditions.
• VIP Programme & Promotions: Managing your VIP Rewards programme, calculating VIP points, and delivering relevant bonus offers based on your usage history — with your consent.

Gojudi99 does not use your data for third-party marketing. We do not sell user profiles, share your betting history with advertisers, or build market segments for sale to other companies.

Gojudi99 does not sell or share members' personal data with third parties for their own marketing or commercial purposes. However, there are limited situations where we need to share certain information with carefully selected third parties, solely for the operation of our platform:

• Payment Service Providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks supporting FPX are required to receive the necessary transaction information to process your deposits and withdrawals. Each of these providers is subject to their own privacy policies and security standards, overseen by Bank Negara Malaysia.
• Game Providers: Third-party game software providers may require limited technical data (such as session IDs) to deliver their games through the gojudi99 platform. They do not receive your full identity information.
• Technology Service Providers: Companies that provide the technical infrastructure, server hosting, platform analytics, and cybersecurity services used by gojudi99. All such providers are bound by strict data protection agreements.
• Regulatory Authorities & Law Enforcement: gojudi99 will disclose the required information to Malaysian authorities (such as the police or the Malaysian Communications and Multimedia Commission) when mandated by law, court order, or valid legal process.
• Fraud Investigation: In cases where there is serious suspicion of fraud or money laundering, gojudi99 may share relevant information with law enforcement agencies or the appropriate industry bodies.

In all of the data-sharing scenarios above, we ensure that only the minimum necessary data is shared, and that recipients are bound by confidentiality and data security obligations equivalent to or stricter than those we apply ourselves.

The security of your personal data is the highest technical priority in the development and operation of the gojudi99 platform. We continuously invest in security infrastructure to ensure your data is protected against unauthorised access, loss, destruction, or disclosure.

Key technical and organisational security measures we have implemented include:

• Data Encryption in Transit: TLS 1.3 with AES-256 encryption for all communications between your device and gojudi99 servers — the same standard used by Malaysian banking institutions.
• Encryption of Stored Data: Sensitive data stored in our databases is encrypted using industry-recognised encryption algorithms. Your password is never stored in plain text — it is processed using a secure one-way hashing function.
• Internal Access Controls: Access to member personal data within gojudi99's systems is restricted to staff who genuinely require it to perform their duties (least privilege principle). All access is logged and audited on a regular basis.
• Two-Factor Authentication: gojudi99's internal systems containing member data are protected by mandatory two-factor authentication for all staff with access.
• 24/7 Security Monitoring: Automated monitoring systems operate around the clock to detect suspicious activity, intrusion attempts, and security anomalies within our infrastructure.
• Penetration Testing: gojudi99's infrastructure undergoes regular independent security testing by cybersecurity experts to identify and address vulnerabilities before they can be exploited.
• Staff Training: All gojudi99 staff with access to member data receive regular data protection training and are bound by strict confidentiality agreements.

While we take all reasonable steps to protect your data, no online security system can be guaranteed 100% breach-proof. You also play an important role in keeping your account secure by using a strong, unique password, not sharing your login credentials, and promptly reporting any suspicious activity to us.

Gojudi99 uses cookies and similar tracking technologies to enhance your experience on our platform and ensure that certain functions operate correctly. Cookies are small text files stored in your web browser when you visit the gojudi99 platform.

Types of cookies we use:

• Strictly Necessary Cookies: These cookies are required for core platform functions such as login, session management, and security. Without them, the gojudi99 platform will not function properly. This type of cookie cannot be disabled.
• Preference Cookies: Saves your preferences such as language settings, displayed currency denomination, and other display options to provide a more personalised experience on your next visit.
• Analytics Cookies: Helping us understand how members use the platform — which pages are visited most often, where users encounter issues, and how they navigate the platform. This data is used in aggregated, anonymised form to improve the platform. You may opt out of this type of cookie.
• Security Cookies: Used to detect suspicious activity, prevent unauthorised access, and protect your account from use by unauthorised parties.

You can manage cookie settings through your web browser's preferences. However, disabling strictly necessary cookies will affect the functionality of the gojudi99 platform, and you may be unable to log in or access certain services. For guidance on managing cookies across different browsers, please refer to your browser's help documentation.

Gojudi99 retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under applicable Malaysian law. Once the data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you.

Data retention periods for the main categories are as follows:

• Active Account Data: Retained for as long as your gojudi99 account is active and in use.
• Financial Transaction Data: Retained for a minimum of 7 years after the transaction occurs, in line with financial record-keeping requirements under Malaysian law.
• KYC Records (Identity Verification): Retained for a minimum of 5 years after account closure, in line with Malaysia's anti-money laundering legal requirements.
• Customer Support Records: Retained for 3 years after the case is resolved for reference and service quality purposes.
• Technical Log Data: Retained for a maximum of 12 months for technical troubleshooting and security purposes.
• Marketing Data (if you have given consent): Retained until you withdraw your consent to receive marketing communications.

When your gojudi99 account is closed at your request, we will initiate the deletion or anonymisation of your personal data within 30 days, except for data that must be retained for legal or regulatory reasons as stated above.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have several rights regarding your personal data held by gojudi99. We fully respect and facilitate the exercise of these rights:

The gojudi99 platform is exclusively for individuals aged 18 and above. We do not knowingly collect personal data from anyone under 18 years of age. Account registration by minors is strictly prohibited, and gojudi99 takes appropriate steps to verify age during the registration process.

If you believe or suspect that a person under 18 years of age has registered a gojudi99 account or provided us with their personal data without appropriate authorisation, please contact us immediately at support@gojudi99.best. We will take prompt action to close the account in question, delete all associated data, and return any remaining balance to the party responsible for that minor.

Gojudi99 takes child protection extremely seriously and will cooperate fully with parents, guardians, and relevant authorities in such cases.

In the course of its operations, gojudi99 may need to transfer your personal data to servers or systems located outside Malaysia — for example, cloud hosting infrastructure or the systems of international game providers used on our platform.

When cross-border data transfers occur, gojudi99 ensures that:

• The recipient country or region has a level of data protection equivalent to or higher than Malaysia, OR
• Appropriate data transfer agreements have been put in place between gojudi99 and the data recipient, binding the recipient to data protection standards equivalent to Malaysia's PDPA, AND
• The transfer is necessary for the provision of the service you requested and does not exceed what is required for that purpose.

Gojudi99 does not transfer members' personal data to countries that lack adequate legal data protection without first putting in place equivalent contractual safeguards. If you have questions about cross-border data transfers, you can reach us at support@gojudi99.best for further information.

Gojudi99 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements in how we protect your data. The latest version of the Privacy Policy will always be available on this page, with the most recent update date clearly shown at the top.

For significant changes that may materially affect your privacy rights, we will notify you via in-platform notification or email at least 14 days before the changes take effect. Your continued use of the gojudi99 platform after the effective date of any changes will be considered acceptance of the updated Privacy Policy.

If you have any questions or concerns, or wish to exercise your rights under Malaysia's PDPA regarding personal data held by gojudi99, please contact us via:

• Email: support@gojudi99.best (response within 3 business days)
• Live Chat: Available 24/7 within the gojudi99 platform (response within 3–5 minutes)

When contacting us regarding personal data, please include your full name, gojudi99 account number (if applicable), and specific details about your request or concern. This will allow us to address your request more quickly and accurately.